Policy
ICandy Photo Mansion policy
THERE ARE ABSOLUTELY NO REFUNDS!! ICandy requires $150 deposit ( or 50% if greater than 150 dep.) to secure a booking date. Balance is required 48 hours before shoot, if paying by bank transfer.
Please note: Bookings are done within a one month period unless there are pre-booking dates available.
15 MINUTES GRACE PERIOD FOR SHOOT ARRIVAL!!
CANCELLATIONS!!
We require a notice for cancellations. Rescheduling is free for the first time. If there’s a second cancellation, a rescheduling fee of $50 is required.
DEPOSITS
Deposit are non refundable and are Valid for 3 months from the original date of booking
DEPOSITS ARE CONSIDERED FULL OR PARTIAL PAYMENTS.
Please WhatsApp ICandy directly at 359-1096 for cancellations and rescheduling.
BANK BALANCES & TRANSFERS
PLEASE DO NOT REQUEST banking info until you are certain you want to book the appointment. There are other persons who may be wanting the same date and time on an in person transaction. Receiving the banking info will not guarantee your the spot is held, we will need the screenshot of your bank transaction via WhatApp within one hour of us sending you the banking info.
Dates will not be held for more than one hour after banking info is to you send via WHATSAPP! BANK TRANSFER CLIENTS MUST PAY THEIR BALANCES WITHIN 48HOURS OF SHOOT DATE.
SHOOT/STUDIO REGULATIONS
ALL PHOTOS ARE SENT VIA EMAIL, TEN DAYS AFTER SHOOT DATE.
All clients are required to have hair and makeup professionally done prior to arrival. This will not be allowed at the studio. If you need hair or makeup change for your shoot please consult with ICandy for a custom session.
NO BTS VIDEOS OR SHOTS FROM CELLPHONES ARE ALLOWED IN SHOOT ROOM.
PERSONS NOT IN THE SHOOT WILL NOT BE ALLOWED IN THE SHOOT ROOM, UNLESS THE CLIENT IS UNDER THE AGE OF 18.
No children or guest are allowed in the waiting room nor shoot room unless they are apart of the session!
REPRODUCTION: ALL FILES ARE SENT VIA EMAIL ONLY, WE DO NOT PRINT PHOTOS.
ICANDY SIGNATURE
All photos are signed by ICandy. For any reason you need the signature removed for commercial or promotional purposes please contact ICandy directly before booking for rates. WhatsApp 359-1096.
TODDLER SESSIONS
At this time icandy is not accepting any new toddlers between the ages of 1-5. Only existing toddlers will be allowed for bookings. All new toddlers will need to be booked in a mommy&me or family sessions. No exceptions.
CHRISTMAS BOOKINGS: $200 deposit required. NON REFUNDABLE
ICANDY Christmas and Glamour looks will be available between November and December 24. There are limited spots available to ensure that most clients receive their photos before Christmas.
Please arrive 15 minutes prior to you appointment already fully dressed in one of your shoot's attire.
Please note that a 48 hour cancellation notice is needed, same day cancellations will result in a $50 re-booking fee.
NO BTS VIDEOS OR SHOTS FROM CELLPHONES ARE ALLOWED IN SHOOT ROOM
PERSONS NOT IN THE SHOOT WILL NOT BE ALLOWED IN THE SHOOT ROOM, UNLESS THE CLIENT IS UNDER THE AGE OF 18.